Privacy Policy

This Privacy Policy explains how Pupora collects, uses and protects your information when you visit our website or place an order.

Information We Collect

We may collect the following information:

• Name
• Email address
• Shipping address
• Billing information
• Order details
• Browsing behavior on our website
• Cookies and similar technologies
• Marketing email consent

How We Use Your Information

We use your information to process orders, provide customer support, improve our website, send order updates and, with your consent, send marketing communications.

Email Marketing

If you opt in to marketing emails, we may send updates about new arrivals, offers and pet care content. You can unsubscribe at any time using the link in any marketing email.

Cookies

We use cookies and similar technologies to help our website function, remember your preferences and understand how visitors use our site.

Third-Party Services

We may share information with trusted service providers (such as payment processors, shipping carriers and analytics providers) only as needed to operate our business.

Payment Security

Payments are processed by trusted third-party payment providers. Pupora does not store full payment card information on our servers.

Data Retention

We retain customer information for as long as needed to provide our services, comply with legal obligations and support business operations.

Customer Rights

You may request access to, correction of, or deletion of your personal information by contacting us at pupora@northwoodbrands.com, subject to applicable laws.

Contact Information

For any privacy-related questions, contact us at pupora@northwoodbrands.com.